Service Desk

Using Service Desk in Comma5 CRM

Comma5 CRM SERVICE DESK is a best practice request management tool that may be utilised in call centers, helpdesk environments, and in any customer service process which involves the capturing and…

Service Desk,Blog Posts

Functionality is mind blowing!

Brenda Nesbitt

Easy to use - functional. We like it. The support is excellent. Our sales have improved nicely since all are using CRM now.read more

Waterstone Botswana

Really makes managing our business a pleasure. Both our sales and support teams love the ease of use and flexibility of Comma5 CRM. Thanks for the great service guys!read more

Developit Africa

All I can say is that their service is the best!

Admin OTH

After 5 years of dealing with this team I would not use anything else. The software constantly evolves to meet our business needs and their service is excellent. Highly recommended.read more

Marion Simon

Comma 5 has been very helpful in various office tasks dealing with clients. It has amazing features that enable us to attend to the clients needs and specifications. It's fantastic for sales and orders!read more

Divija Akella

We switched to COMMA5 and have found that their service and training to be outstanding. They have customised their CRM to our specific needs, always giving prompt and thorough attention to our questions.read more

John Blakeley

We've migrated from spreadsheets to an integrated system which we can all work on. This gives us excellent insights into constantly evolving our strategy with regards customer experience.read more

Gregory Alloys

What we liked was the assistance and support we received from the team at Comma5. This is what makes them different - our CRM has evolved into exactly what we needed in our business (and continues to evolve and improve) - not wasted money on software which was never used because there wasn't traction and uptake by the business. Thanks C5 Team!read more

Venter Trailers Australia

Comma5 CRM have been a life saver in getting my new business from the dark ages into the 20th century. No issue is an issue to them. They are always willing to assist and turn around time has been remarkable. Within 24hrs my questions have been answered and resolved. Thank you and looking forward to getting my business automatedread more

Lara Hobbs

Comma5 is a superb and awesome software that makes managing a business something to write home about. Having used it from 2009 up to now for logging calls, projects, reports, quoting for the sales people, i highly recommend businesses to use it. It is so easy to use. IT IS SIMPLY THE BEST TOOL FOR ANY BUSINESS.read more

Limbo Baikakedi

Comma5 is the best, an end to end package that gives one access to client info in seconds. The different platforms built in makes it possible to literally run the business with one system - C5. Having used it and even trained on it, i can confidently say It is easy to use, accurate in reporting and the support team is always on point too. A super system.read more

Dee Letshwiti